Enter your search term here...
New support ticket
Check ticket status
How do I sign up on Afrotunes?
I can't log in, what should I do?
What if I forgot my password?
I have signed up but haven't received the confirmation email.
Terminology and Definition
What is a track or song?
What is a product?
What is an album?
What is a release?
What is/are the participant(s)?
View all 9
How to upload my music?
What is the next step after I successfully submitted my release?
How long does it take for my music to be available in outlets？
Artwork, audio and metadata requirements
Can I specify a custom release date?
View all 6
How much does it cost to distribute my music?
What if I don't renew my subscription plan at the end of the one year period?
Digital Streaming Platforms
What digital music stores will my music appear in?
In what countries will my music be available?
How can I obtain the links to stores?
Can I have pre-save links for my music before its release date?
Why are the pre-save links to the stores not working?
Update & Takedown
How can I take down my music from digital music stores?
Can I change the single/album once it's uploaded or released?
Can I redistribute my music after it has been taken down from the outlets?
How to promote my music ?
Can I Buy Streams For My Music?
How to Use the Afrotunes Coupon?
Artist Account Verification
Boomplay For Artist
How to get Spotify artist account?
How to get access to Apple Music For Artists
How to claim your artist profile on Amazon Music
Deezer For Creators
View all 10
Analytics & Reports
How much of my royalties do I keep?
How can I withdraw my royalties?
How can I check my royalties?
How do I download my royalties report?
How can I check my streams?
Where can I find the Promotional Services on the Afrotunes official website?
Can I cancel the payment and services even if I paid and submitted the form before?
What kind of promotional services does Afrotunes provide?
What if I want to change the requirements I wrote in the form after paying and submitting?
What is the price of each service?
View all 14
Help Desk Software